Terms and Conditions

 

DEPOSITS & CONSULTATIONS

AT KERRY ELIZABETH AESTHETICS EVERY PATIENT RECEIVES VERY COMPREHENSIVE TREATMENT AND CARE. WE OFFER COMPETITIVE PRICING FOR TREATMENT PROCEDURES AND THE REASSURANCE THAT THE TREATMENT WILL REFLECT QUALITY AND CARE THROUGHOUT.

A NON REFUNDABLE BOOKING FEE IS REQUIRED FOR ALL BOOKINGS AND APPOINTMENTS (PLEASE SEE THE ‘BOOKSY’ BOOKING APP FOR DETAILS ON AMOUNT AS THIS VARIES PER TREATMENT). THIS FEE AMOUNT IS DEDUCTED FROM THE TOTAL COST OF TREATMENT ON THE DAY.

A SMALL FEE IS CHARGED FOR AN INITIAL CONSULTATION APPOINTMENT OF £10, THIS COVERS OUR TIME AND KNOWLEDGE ENABLING US TO MAINTAIN OUR PROFESSIONAL AND ETHICAL STANDARDS.
N.B ALTHOUGH THE CONSULTATION FEE IS ONLY £10, A £30 DEPOSIT IS REQUIRED WHEN BOOKING TO SAFEGUARD AGAINST NO SHOWS AND LAST MINUTE CANCELLATIONS. HOWEVER, THE EXTRA £20 WILL BE DEDUCTED FROM THE TOTAL COST OF TREATMENT IF YOU DECIDE TO PROCEED - FOR THOSE INDIVIDUALS WHO ARE DEEMED UNSUITABLE FOR TREATMENT AFTER INITIAL ASSESSMENT THEN £20 WILL BE REFUNDED.


CANCELLATIONS & LATE ARRIVALS

IF YOU NEED TO RESCHEDULE OR CANCEL AN APPOINTMENT THIS MUST BE DONE AT LEAST 72 HOURS PRIOR TO YOUR SCHEDULED APPOINTMENT. WE WOULD BE GRATEFUL IF YOU COULD BE SURE TO DO SO, AS SOON AS YOU KNOW, TO AVOID ANY CONFUSION AND TO HELP US MAINTAIN OUR LEVEL OF SERVICE TO ALL OF OUR CLIENTS.

CANCELLATIONS AND RESCHEDULING OF APPOINTMENTS CAN BE COMPLETED ON THE ‘BOOKSY’ BOOKING APP. ALTERNATIVELY IF YOU DID NOT USE ‘BOOKSY’ TO BOOK YOU APPOINTMENT PLEASE RING OR MESSAGE TO INFORM US OF ANY CHANGES AT LEAST 72 HOURS BEFORE YOUR APPOINTMENT.

WE RESERVE THE RIGHT TO KEEP A DEPOSIT FOR A BOOKING FOR APPOINTMENTS IN WHICH AN INDIVIDUAL FAILS TO TURN UP FOR AN APPOINTMENT OR THOSE WHO DO NOT CANCEL A BOOKING AT LEAST 48 HOURS PRIOR TO APPOINTMENT.

THOSE WHO CANCEL AN APPOINTMENT ARE ABLE TO TRANSFER THE BOOKING FEE TO A NEW BOOKING, PROVIDED THE CANCELLATION IS MADE KNOWN TO US AT LEAST 72 HOURS PRIOR.

DEPOSITS ARE NON REFUNDABLE WHEN CANCELLING LESS THAN 72HOURS PRIOR TO YOUR APPOINTMENT REGARDLESS OF CIRCUMSTANCES OR TIMEFRAME.

WE DO OUR BEST TO ACCOMMODATE LATE ARRIVALS HOWEVER, THERE MAY BE TIMES WHEN A LATE ARRIVAL MAY RESULT IN REDUCED CONSULTATION TIME, OR WE MAY HAVE TO RESCHEDULE YOUR APPOINTMENT AND A NEW DEPOSIT WILL BE REQUIRED.

GIFT VOUCHERS ARE NON REFUNDABLE AND MUST BE USED WITHIN 12 MONTHS OF PURCHASE.


CONSENT

BEFORE HAVING ANY PROCEDURE AN ASSESSMENT FORM WILL BE COMPLETED DETAILING THINGS LIKE MEDICAL HISTORY AND LIFESTYLE FACTORS. KERRY ELIZABETH AESTHETICS IS NOT RESPONSIBLE FOR ANY COMPLICATIONS THAT MAY OCCUR AS A RESULT OF UNDISCLOSED OR INACCURATE INFORMATION SUPPLIED ON THIS FORM. iT IS THE CLEINT’S RESPONSIBILITY TO DECLARE ALL RELEVANT MEDICAL DETAILS OR CHANGES PRIOR TO EACH TREATMENT.

A CONSENT FORM WILL ALSO REQUIRE A SIGNATURE BEFORE TREATMENT CAN COMMENCE. WHEN SIGNING THIS YOU ARE GIVING INFORMED CONSENT TO PROCEED WITH TREATMENT, CONFIRMING YOU UNDERSTAND THE TREATMENT AND RISKS ASSOCIATED. YOU ARE ALSO CONFIRMING THAT YOU ARE AWARE THAT RESULTS VARY SO NO GUARANTEES CAN BE GIVEN REGARDING CLINICAL OUTCOME.


LIABILITY

KERRY ELIZABETH AESTHETICS WILL NOT BE LIABLE IN CONTRACT,TORT OR OTHERWISE FOR ANY ECONOMIC LOSS (INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT), OR FOR ANY OTHER SPECIAL, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE ARISING OUT OF, OR IN CONNECTION WITH, ITS PROVISION OF ANY GOODS AND/OR SERVICES TO THE CLIENT.

NOTHING IN THESE TERMS AND CONDITIONS WILL: (A) LIMIT OR EXCLUDE OUR OR YOUR LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM NEGLIGENCE; (B) LIMIT OR EXCLUDE OUR OR YOUR LIABILITY FOR FRAUD OR FRAUDULENT MISREPRESENTATION.