Terms and Conditions

CONSULTATIONS

AT KERRY ELIZABETH AESTHETICS EVERY PATIENT RECEIVES VERY COMPREHENSIVE TREATMENT AND CARE. WE OFFER COMPETITIVE PRICING FOR TREATMENT PROCEDURES AND THE REASSURANCE THAT THE TREATMENT WILL REFLECT QUALITY AND CARE THROUGHOUT.

A SMALL FEE IS CHARGED FOR AN INITIAL CONSULTATION APPOINTMENT OF £20, THIS COVERS OUR TIME AND KNOWLEDGE ENABLING US TO MAINTAIN OUR PROFESSIONAL AND ETHICAL STANDARDS.

BOOKING

ALL OUR APPOINTMENT ARE DONE THROUGH OUR BOOKING APP - BOOKYS, THIS CAN BE DOWNLOADED ON THE APP STORE OR THE LINK IS ALSO ON OUR WEBSITE.

WE DO NOT TAKE DEPOSITS, YOU JUST PAY IN FULL AT RECEPTION ON THE DAY OF YOUR TREATMENT.

HOWEVER WHEN BOOKING THE APP WILL ASK YOU TO UPLOAD CARD DEATILS TO BE SAVED ON FILE. NO PAYMENT WILL BE TAKEN, UNLESS YOU BREACH OUR T&Cs BELOW.

CANCELLATIONS

IF YOU NEED TO RESCHEDULE OR CANCEL AN APPOINTMENT THIS MUST BE DONE AT LEAST 72 HOURS PRIOR TO YOUR SCHEDULED APPOINTMENT.

WE WOULD BE GRATEFUL IF YOU COULD BE SURE TO DO SO, AS SOON AS YOU KNOW, TO AVOID ANY CONFUSION AND TO HELP US MAINTAIN OUR LEVEL OF SERVICE TO ALL OF OUR CLIENTS.

CANCELLATIONS AND RESCHEDULING OF APPOINTMENTS CAN BE COMPLETED ON THE ‘BOOKSY’ BOOKING APP.

ALTERNATIVELY IF YOU HAVE ANY ISSUES PLEASE RING OR MESSAGE TO INFORM US OF ANY CHANGES AT LEAST 72 HOURS BEFORE YOUR APPOINTMENT.

WE RESERVE THE RIGHT TO TAKE A PERCENTAGE PAYMENT FEE OFF YOUR CARD SAVED ON FILE IF YOU FAIL TO TURN UP FOR AN APPOINTMENT OR YOU DO NOT CANCEL/RESCEDULE A BOOKING AT LEAST 72 HOURS PRIOR TO APPOINTMENT - REGARDLESS OF CIRCUMSTANCES.

(PLEASE SEE THE ‘BOOKSY’ BOOKING APP FOR DETAILS ON AMOUNT THIS FEE WILL, BE AS THIS VARIES PER TREATMENT - USUALLY 50% OF TRETAMENT COST).

LATE ARRIVALS

WE DO OUR BEST TO ACCOMMODATE LATE ARRIVALS HOWEVER, THERE MAY BE TIMES WHEN A LATE ARRIVAL MAY RESULT IN REDUCED CONSULTATION TIME, OR WE MAY HAVE TO RESCHEDULE YOUR APPOINTMENT AND A LATE FEE WILL BE REQUIRED.

GIFT VOUCHERS ARE NON REFUNDABLE AND MUST BE USED WITHIN 12 MONTHS OF PURCHASE.

CONSENT

BEFORE HAVING ANY PROCEDURE A MEDICAL ASSESSMENT FORM WILL BE COMPLETED DETAILING THINGS LIKE MEDICAL HISTORY AND LIFESTYLE FACTORS. KERRY ELIZABETH AESTHETICS IS NOT RESPONSIBLE FOR ANY COMPLICATIONS THAT MAY OCCUR AS A RESULT OF UNDISCLOSED OR INACCURATE INFORMATION SUPPLIED ON THIS FORM. IT IS THE CLEINT’S RESPONSIBILITY TO DECLARE ALL RELEVANT MEDICAL DETAILS OR CHANGES PRIOR TO EACH TREATMENT.

A CONSENT FORM WILL ALSO REQUIRE A SIGNATURE BEFORE INITIAL TREATMENTS CAN COMMENCE. WHEN SIGNING THIS YOU ARE GIVING INFORMED CONSENT TO PROCEED WITH TREATMENT, CONFIRMING YOU UNDERSTAND THE TREATMENT AND RISKS ASSOCIATED. YOU ARE ALSO CONFIRMING THAT YOU ARE AWARE THAT RESULTS VARY SO NO GUARANTEES CAN BE GIVEN REGARDING CLINICAL OUTCOME.

LIABILITY

KERRY ELIZABETH AESTHETICS WILL NOT BE LIABLE IN CONTRACT,TORT OR OTHERWISE FOR ANY ECONOMIC LOSS (INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT), OR FOR ANY OTHER SPECIAL, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE ARISING OUT OF, OR IN CONNECTION WITH, ITS PROVISION OF ANY GOODS AND/OR SERVICES TO THE CLIENT.

NOTHING IN THESE TERMS AND CONDITIONS WILL: (A) LIMIT OR EXCLUDE OUR OR YOUR LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM NEGLIGENCE; (B) LIMIT OR EXCLUDE OUR OR YOUR LIABILITY FOR FRAUD OR FRAUDULENT MISREPRESENTATION.